Have You Switched to Microsoft Outlook for Email Yet?

11/23/12

Last month ITS announced that Outlook 2010 for Windows and Outlook 2011 for Macintosh are now supported for email. ITS is strongly encouraging all faculty and staff members, especially those who use Oracle Calendar, to begin using Outlook for email as soon as possible.

ITS is currently planning for the switch from Oracle Calendar to Outlook Calendar, which is tentatively scheduled to take place over the winter break. All Oracle Calendar data will be migrated to Outlook Calendar over break, and all users will begin using Outlook to manage their calendar as soon as they return from break. ITS recommends that users transition to Outlook as soon as possible in order to become familiar with the email portion of Outlook. However, anyone who uses Oracle Calendar should not use the calendar functions of Outlook until after break.

Important Notes:

• Users of older versions of Microsoft Office (version 2007 for Windows and version 2008 for Macintosh) must upgrade Office before beginning to use Outlook. Older versions of Office will no longer be supported after the end of 2012. See the following guides for upgrade instructions:
  • Office 2010 for Windows Installation Guide
  • Office 2011 for Macintosh Installation Guide
• Once Outlook is being used for both email and calendar functions, ITS will begin providing more advanced support for those functions, including workshops.
• ITS also fully supports Outlook Web App through myHome. For people who find it convenient to access their email through myHome, there is no requirement to switch to the Microsoft Office Outlook email client.
• Support for Thunderbird and Apple Mail will end in June 2013.
• Users who have "local" email are advised to move it to the Microsoft servers prior to configuring Outlook (instructions are provided in the transition guides, below).

Outlook Transition Guides 

• Moving from Windows Thunderbird to Windows Outlook 2010
• Moving from Mac Thunderbird to Mac Outlook 2011
• Moving from Apple Mail to Mac Outlook 2011

Note that Microsoft Outlook is a powerful and sophisticated email and calendaring tool with many advanced features. ITS has only documented the basic configuration steps along with some information specifically for transitioning from Thunderbird and Apple Mail to Outlook. For clear and detailed instructions about the myriad features available within Outlook, click the circle with the "?" mark in the menu bar to access the help files.

More details about the transition to Outlook Calendar will be posted over the next few weeks.

ITS Helpdesk
104 Job Hall
helpdesk@ithaca.edu
274-1000

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