Ben Hogben, Access Services Manager in the IC Library, has published an article, "The Vital Role of Interviewing and Training Student Assistants" in the November 2012 issue of "Associates: The Electronic Library Support Staff Journal". Ben Hogben, Access Services Manager in the IC Library, has published an article, "The Vital Role of Interviewing and Training Student Assistants" in the November 2012 issue of "Associates: The Electronic Library Support Staff Journal".
Ben has been asked to present on this topic at the New York State Library Assistants Association conference to be held in Lake Placid, NY in June 2013.
https://www.ithaca.edu/intercom/article.php/2012120507581133