Changes to Ithaca College Email/Calendar System

05/23/13

Ithaca College is required by Microsoft to upgrade from Microsoft Live@edu to Microsoft Office 365 on Thursday, June 6, 2013. There is no major downtime expected with the upgrade. Users should notice little change other than the following:

• Any individual email account may be briefly unavailable during a 24-hour window starting at 11:00 PM on Thursday, June 6.
• Email quota will be increased from 10 GB to 25 GB.
• If you use the SkyDrive file storage service, that service is being separated from Office 365 and becomes part of a personal account. After the upgrade to Office 365 you will access SkyDrive at https://skydrive.live.com using your normal Netpass username and password. However, since SkyDrive is now a separate personal account, the password will no longer be synched with Netpass and ITS cannot reset it for you.
• If you access your email through Outlook Web App directly (instead of myHome), the new web address for OWA is https://www.outlook.com/ithaca.edu.
• No changes will be necessary for email client settings or mobile devices.

More details are available on our Office 365 transition page.

ITS Helpdesk
helpdesk@ithaca.edu
104 Job Hall
4-1000

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