Campus Phone System Will Be Unavailable This Saturday; Additional Upgrades Next Week

06/13/13

Due to scheduled maintenance, the campus telephone system, including voicemail, will be unavailable on Saturday, June 15 from 5:30-7:30 a.m. and on Saturday, June 29 from 5:30-9:30 a.m.

While the phone system is unavailable on June 15 and 29:

• Call 911 in case of an emergency requiring fire, medical or police assistance. The Tompkins County Emergency Dispatch will coordinate with the Office of Public Safety.
   
• Call 607-256-9187 to contact the Office of Public Safety for assistance with non-emergency incidents such as lock outs and requests for vehicle assistance. If the phone line is currently in use, you will receive a busy tone.
   
• The Office of Public Safety will increase its patrol, security, and Environmental Health and Safety presence across campus during this time and be highly visible with additional foot, bike, and vehicle patrols.

Additional Phone Upgrades the week of June 17th:

During the week of June 17th, users of Dterm “display” phones may notice a 1-2 minute telephone service outage. Up to 16 phones at a time, which may or may not be in the same physical area, will be impacted. No active phone calls will be dropped. During the brief outage, the phone display panels will go blank and there will be no dial tone. When service is fully restored, the display panels will show the date and time. The Office of Public Safety’s phone line (607-274-3333) will not be disturbed by this upgrade.   

Please note: Any customized ringtones that have been set will revert to the standard ringtone. Follow these instructions to reset a desired ringtone:

• Press the Feature button, then press 3
• Repeatedly press 3 to cycle through the available ringtones
• Press Feature during the desired tone to select it

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