Juniper Network Connect for Macs (commonly used for remote access to the Mentor file server) is not compatible with OS X Mavericks, the latest Mac operating system. Instead, Mac users (OS 10.6 and above) should use Junos Pulse to connect to Mentor from off campus. Junos Pulse offers improvements over Network connect such as an easier connection process and simpler interface. Feedback from our testers has been excellent! Instructions for installing and configuring Junos Pulse can be found in this guide:
Junos Pulse Remote Access for Mac (.pdf)
ITS Helpdesk
helpdesk@ithaca.edu
104 Job Hall
4-1000
https://www.ithaca.edu/intercom/article.php/20140121111040509