Do you have a question about your medical insurance? A claim? Your flexible spending account?
Whatever the issue may be, the Office of Human Resources recognizes the importance of accessibility to your benefit vendors. If you have tried resolving an issue or obtaining information through Aetna customer service and still have questions, our Aetna Representative is available for telephonic meetings twice a month. To schedule a telephonic meeting time, please call the Office of Human Resources at 607-274-8000.
https://www.ithaca.edu/intercom/article.php/20140808111807366