Become a Student Development Officer
06/30/16
Contributed by Jason Pomeroy
Need a job for the Fall semester? Phonathon is hiring 20+ new employees for the Fall!!!
To apply go to www.ithaca.edu/giving/annualfund/phonathon/application
Job Description for Student Development Officer
for the Ithaca College Annual Fund’s Phonathon Program
Qualifications
- Currently enrolled as a student at Ithaca College
- Familiarity with IC’s campus, activities, and history
- Interest in helping Ithaca College
- Speak English clearly and communicate effectively by telephone
- Other language fluencies a plus, but not required
- Courteous and engaging personality
- Able to present information concisely and persuasively
- Able to follow directions and accurately record data/details
- Good time-management skills
Responsibilities
- Inform IC alumni and parents about campus events, news, enhancements, and initiatives
- Professionally communicate IC’s mission and priorities
- Maintain and update information and records
- Ask alumni and parents to make a gift to the College by credit card or pledge
- Accept constructive feedback and coaching from phonathon student managers, supervisors, and call monitors, as well as IC Annual Fund staff, to improve phoning skills and enhance results
- Meet phonathon performance standards
- Display a professional and positive attitude
- Manage school work load and job hours
- Uphold phonathon employment and confidentiality agreements
Schedule/Hours
- Work at least two shifts per week
- Shift times:
- Sunday afternoon, 2:15–5:00 p.m.
- Sunday evening, 5:30-8:15 p.m. (Fall only)
- Monday evening, 6:15–9:00 p.m.
- Tuesday evening, 6:15–9:00 p.m.
- Wednesday evening, 6:15–9:00 p.m.
- Thursday evening, 6:15–9:00 p.m.
- Attend and participate in monthly phonathon staff meetings
Conditions of Employment
- Must be in good judicial and academic standing (GPA of at least 2.20)
Compensation
- $9.00 per hour, with eligibility for performance incentives
- Opportunity for pay increase if retained from year to year
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https://www.ithaca.edu/intercom/article.php/20160630142046333