If you paid for an eligible medical or dependent care expense out of pocket during the 2019 plan year, you have until March 31, 2020 to submit those expenses for reimbursement. Otherwise, any remaining balance will be forfeited.
How to submit claims for reimbursement:
You have a few options for filing claims:
Click here for a list of common eligible medical expense items
Click here for a list of common eligible dependent care items
Questions? Log into your PayFlex member website. Click Help & Support to email or chat with PayFlex. You may also call PayFlex at 844.729.3539.
https://www.ithaca.edu/intercom/article.php/20200221084908213