The IT Service Desk will be open and available as follows for the fall semester.
For the week of 8/31, we are open Monday-Friday, 8AM - 5PM for phone/chat/email support only.
Beginning Tuesday, 9/8, in-person Service Desk assistance in 104 Job Hall will be available by appointment only on a limited basis in an effort to reduce face-to-face interactions as much as possible during the COVID-19 pandemic.
Please contact the Service Desk via one of the below methods initially. If we cannot resolve the question or issue remotely we will schedule an in-person appointment with you (weekdays only) at the Service Desk, or arrange for a technician to visit your office if needed.
Contact
Service Desk Fall Hours (effective Tuesday, 9/8)
We look forward to providing our clients with technology assistance safely and efficiently over the coming months!
Information Technology Service Desk
ithaca.edu/itchat
servicedesk@ithaca.edu
607-274-1000
104 Job Hall
https://www.ithaca.edu/intercom/article.php/20200828112645850