On April 19 Information Technology learned of an outage with the Zoom tool in Sakai that impacted Zoom cloud recordings. Due to the outage recordings were not posted under the Zoom Cloud Recordings tab for meetings held between 9:00 am Thursday, 4/15 and 8:00 pm Monday, 4/19. As of 8:00 pm Monday, April 19, the issue has been resolved and recordings since that time are posting correctly.
If you have class Zoom recordings created April 15-19 that need to be shared with your students, IT recommends utilizing the Zoom sharable link feature. Please refer to the instructions from Zoom on how to get a shareable link (https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings). Once you have the link it can be posted as an announcement in Sakai, on the overview page of the Sakai site, or another preferred method.
We apologize for any inconvenience this may have caused. Please reach out to the Information Technology Service Desk with any questions.
Information Technology Service Desk
Ithaca.edu/itchat
servicedesk@ithaca.edu
607-274-1000
104 Job Hall
https://www.ithaca.edu/intercom/article.php/20210420133130884