Ben Hogben and Sarah Shank Present at the IDS annual ConferenceBen Hogben and Sarah Shank Present at the IDS annual Conference
Ben Hogben, Manager of Access Services, presented on Improving communication between ILLiad and the user; how long will it *really* take for my item to arrive? and Sarah Shank, Interlibrary Loan Borrowing Coordinator, presented on Adapting to Discovery: Initial Observations, at the July IDS Conference in Albany, New York.
https://www.ithaca.edu/intercom/article.php/20160811084547762