The Service Desk will offer extended support hours for Spring 2018 through Thursday, May 10th. The hours are as follows:
Monday-Thursday, 8am-7pm
Friday, 8am-5pm
Sunday, Noon-5pm
The Service Desk, located in 104 Job Hall, offers email, telephone, and walk-in support. Please note that dispatch service is not available during extended hours; any issues that cannot be resolved by the on-duty analysts will be entered into our ticketing system for follow up during normal business hours (Monday-Friday, 8am-5pm).
Extended hours are offered throughout the academic year, and start and end dates will be announced at the beginning and end of each semester.
For walk-in service Monday-Thursday from 5-7pm, all building entrances in and around Job Hall should be accessible. On Sunday, please use the following entrances:
We hope you find our extended ours to be convenient in meeting your technology support needs. We wish you a successful Spring 2018 semester! IT Service Desk 607-274-1000 ServiceDesk@ithaca.edu 104 Job Hall
https://www.ithaca.edu/intercom/article.php/20180126152639116