Ithaca College

The Service Desk will offer extended support hours for Spring 2018 through Thursday, May 10th. The hours are as follows:

Monday-Thursday, 8am-7pm
Friday, 8am-5pm
Sunday, Noon-5pm

The Service Desk, located in 104 Job Hall, offers email, telephone, and walk-in support. Please note that dispatch service is not available during extended hours; any issues that cannot be resolved by the on-duty analysts will be entered into our ticketing system for follow up during normal business hours (Monday-Friday, 8am-5pm).

Extended hours are offered throughout the academic year, and start and end dates will be announced at the beginning and end of each semester.

For walk-in service Monday-Thursday from 5-7pm, all building entrances in and around Job Hall should be accessible. On Sunday, please use the following entrances:  

• The Job Hall Link entrance on the "lake side" of the building, between the Peggy Ryan Williams and Park Center for Business buildings.
• The two Textor Hall entrances (one facing the lake and one facing Whalen Center) closest to Friends Hall.

We hope you find our extended ours to be convenient in meeting your technology support needs. We wish you a successful Spring 2018 semester!   IT Service Desk 607-274-1000 ServiceDesk@ithaca.edu 104 Job Hall