Beginning in February, you’ll see a new look for your Employee Assistance
Program (EAP).
BalanceWorks will be switching to NexGen EAP and will
continue to provide you and your eligible dependents free, confidential
resources such as:
You can continue to use your BalanceWorks username and password to access all EAP Services at www.nexgeneap.com. If you experience difficulty logging into your account, please call 800.327.2255.
New members can create an account by using their Ithaca College email and the Company Code 1489.
https://www.ithaca.edu/intercom/article.php/2018012913592789