Ithaca College

Please be aware of a recent Dell announcement of a world-wide recall for a large number of rechargeable laptop batteries that Dell has determined may pose a safety risk. Dell makes the following statement with regard to affected batteries: "Batteries subject to recall should not be used while awaiting a replacement battery pack from Dell. You may continue to use your notebook computer using the AC adapter power cord originally provided with your notebook."

The below link to Dell's web site will assist you in determining whether your Dell laptop battery is one of those that is being recalled. Regardless of whether your laptop is college-owned or personally-owned, please follow the instructions on Dell's site for requesting a free replacement battery, if your battery is affected.

https://www.dellbatteryprogram.com/Default.aspx

Please feel free to contact the ITS Helpdesk (helpdesk@ithaca.edu) or 4-3282 if you feel you need additional assistance.