ITS will be making a “behind the scenes” change to a number of Pulsar accounts in order to consolidate and better organize user accounts on the Pulsar server (used for faculty file storage).
The change will be made in groups of accounts over a four-day period beginning on Tuesday, June 12. After the change, Pulsar users (Windows only) may initially get a login error when attempting to login at the Novell screen. In order to successfully login, simply RETYPE the username, press the Tab key, then enter the password as normal. This only needs to be done once, at the first login after the change.
In addition, some shortcuts or mapped drives to Pulsar folders may not work after the change is made. Recreating the shortcut or remapping the drive will solve the problem.
Note that Pulsar users who connect via a Macintosh should not experience any problems after the change.
Please contact the Helpdesk if you have questions or need help.
ITS Helpdesk
helpdesk@ithaca.edu
4-3282
