Ithaca College

In light of this weekend's e-mail system change, we want to remind all e-mail users to NEVER respond to e-mail messages requesting passwords or other personal information. We WILL NOT be asking you for your password or other information as part of this weekend's e-mail migration, or at any other time.

ITS continues to receive reports of e-mail "phishing" scams which request that users provide their e-mail username, password, date of birth or other personal information. The fraudulent messages often claim that some type of account will be disabled or deleted if the recipient doesn't confirm or update the account by providing personal information.

Users should never respond directly (either by sending a reply to or clicking a link in) these types of e-mail messages. Instead, verify the authenticity of the message by contacting the company cited in the e-mail via a telephone number or website address known to be genuine (such as one shown on a billing statement).

ITS Helpdesk
helpdesk@ithaca.edu
4-3437