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Important Changes to Intercom

Contributed by Anonymous on 08/17/09 

The Office of Marketing Communications is changing the way it moderates Intercom.

Starting Wednesday, September 9, stories submitted to most Intercom topics will not pass through an editorial review before they appear live on the Intercom website.  With this change, the person who submits the story will be responsible for the writing style and accuracy of details.  In addition, authors will gain the ability to make changes to their own stories after posting them.

These changes are part of a plan to improve the way we oversee digital and social media for the campus community.
 
Two topics, "Technology" and "HR News," will remain moderated by Information Technology Services and the Office of Human Resources, respectively.  "Community Service" will be merged into "Community Connections" and will not be moderated.

The infrequently-used "Carpooling" and "Letters" topics will be discontinued and replaced by discussion forums in the myHome community.

E-mail roundups will continue in the same Monday, Wednesday, and Friday schedule.

If you have questions or comments about these changes, please e-mail intercom@ithaca.edu

When the changes are implemented on September 9, we will launch a newly updated Help page to guide you through the system.

Author's response to comments: Permission to post to Intercom will remain the same.  Only faculty and staff may post to Intercom, with the exception that students may post to the "Student Organizations" topic.  Only students who are representatives of registered student organizations may post to this topic.

Important Changes to Intercom | 3 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.
What will happen to Intercom? Comment from kdelaro1 on 08/18/09
Anyone can post a story to Intercom starting September 9th? And the posts won't be moderated at all? And all posts show up live on the website and are sent out at 1:00am to all students, faculty, and staff if they don't get deleted by a moderator first?

Isn't this going to be a mess if that is actually how it is going to work? I mean, if anyone can post anything, won't that be bad? And won't it just turn into a junk-mail roundup with people posting useless things at 1am in the morning so that everyone on campus gets it?

There has to be some sort of filtering or restriction in place...... right? It seems like it could very quickly turn into a source of useless information, and people trying to make a quick buck placing referral-based advertisements on the system at 1am...
Important Changes to Intercom Comment from mhine on 08/19/09
While I understand the concerns, I applaud this change. I believe it comes down to a matter of trusting that the IC community is mature enough to be given this latitude. My concern is that we tend to treat Intercom as an official news channel from 'the College'. Stories from official channels will be appear with other, perhaps anecdotal, stories. Does this then decrease the credibility of Intercom? I think taking a channel approach, like the section delineation, is something to think about.
Important Changes to Intercom Comment from kdelaro1 on 08/19/09
While I understand that moderating Intercom may be a hassle for the marketing department, I still feel that at least some checking to make sure that stories are relevant to anything must be done. At this point, anyone can post an article to Intercom, and the only thing that is changing is that (in my understanding) nobody looks at the articles before they go up.

It would be nice to have some sort of indication of which articles are directly from administration and which are from students... but more importantly, I think we should have the ability to customize which sections we are subscribed to in our e-mail inboxes.