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Netpass and Mobile Devices

Contributed by Karen Compton on 03/23/12 

Many people experience problems with various services on mobile devices after changing their Netpass password. This is because these devices often have the Netpass password saved within applications.

If you use a smart phone such as an iPhone or Droid, or another portable device such as an iPad, you will need to remember to change the password(s) on your device whenever you change your Netpass password.

Passwords are often saved in applications and services such as:

-Email (be sure to change the password in both the incoming and outgoing settings)
-ICAirnet-Secure
-Calendar synch applications

ITS Helpdesk
104 Job Hall
helpdesk@ithaca.edu
274-1000

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