Ithaca College

ITS wants to remind everyone to NEVER respond to email messages requesting passwords or other personal information.

Users should never respond directly (either by sending a reply to or clicking a link in) these types of email messages. Instead, verify the authenticity of the message by contacting the company cited in the email via a telephone number or website address known to be genuine (such as one shown on a billing statement). 

Also, here are some message characteristics that should make the recipient suspicious of the legitimacy:

• Messages from non-Ithaca email addresses (if the message is related to any kind of IC account)
• Messages with a generic salutation such as “Dear Account Owner”
• The use of all caps, spelling mistakes, or poor grammar
• Messages with a vague subject

See our Security site for more information about safe computing.

ITS Helpdesk
helpdesk@ithaca.edu
104 Job Hall
4-1000