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Parking Services Announces a Major Customer Service Enhancement Upgrade to its Parking Management System.

 Over the last several months Parking Services has been working with its parking management system vendor T2Sytems on a major upgrade to its online ebusiness solution.  Upgrades have been implemented incrementally and are now fully operational.

 

Welcome to FlexPort

FlexPort is a full featured customer portal that allows deep access to your customer account information.  It is an ecommerce platform customers can use to purchase permits, pay and appeal citations as well as review important parking information, and more.  It has a sleek and streamlined look with intuitive links for our customers to click through.  Knowing many customers will access FlexPort from their mobile devices, these upgrades make the site more mobile friendly. The landing page puts what you use most often front and center. Centralizing this information reduces the number of steps you need to go through to get things done, making the site all-around easier to use.

Key Upgrade Featured Include:

·         The ability for customers to change and update vehicle information

·         The ability to see complete permit and citation history

·         The appeals module allows appellants to view citation details including all photos taken at the time a ticket was written and attach their own photos and supporting documentation

To View Your Parking Account, Click the link below:

https://ithaca.t2hosted.com/Account/Portal/#citationSearchBox

New Appeal/Payment System for Parking Services | 5 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.
New Appeal/Payment System for Parking Services Comment from bhulbert on 01/09/17
I just tried your link. It's not
working. Please advise on how to
proceed.

Thanks!
New Appeal/Payment System for Parking Services Comment from mkerry on 01/09/17
Beth,

You can copy the link into your browser and it should work just fine. If you continue to have problems please give us a call at Parking Services.
New Appeal/Payment System for Parking Services Comment from bhulbert on 01/10/17
Thank you for the information.

Your new way of doing business is not user friendly to those in Facilities who may not be computer savvy enough to figure out how to use this system. There is a better user friendly way to conduct this daily business, both for employees and students.
New Appeal/Payment System for Parking Services Comment from jhilton on 01/09/17
It says you can change (update) your vehicle
type and model but doesn't display any page
for that option.
New Appeal/Payment System for Parking Services Comment from mkerry on 01/09/17
Jon,

If you click manage account at the top of the page, then affiliated login, then click vehicles at the top of the page that is where you can update vehicle information. If it is the same plate number, you click on the plate number then it takes you to your vehicle information and you can choose edit to make changes. If you have any other questions, feel free to give us a call or email us at parking@ithaca.edu