Ithaca College

Service Desk extended support hours will resume on Sunday, January 22nd. The hours are as follows:

• Monday-Thursday, 8am-8pm
• Friday, 8am-5pm
• Sunday, Noon-8pm

The Service Desk, located in 104 Job Hall, is staffed during extended hours by a full-time DIIS employee, as well as by student consultants, and offers email, telephone, and walk-in support. Please note that dispatch service is not available during extended hours; any issues that cannot be resolved by the on-duty analysts will be entered into our ticketing system for follow up during normal business hours (Monday-Friday, 8am-5pm).

Extended hours are offered throughout the academic year, and start and end dates will be announced at the beginning and end of each semester.

For walk-in service Monday-Thursday from 5-8pm, all building entrances in and around Job Hall should be accessible. On Sunday, please use the following entrances:

• The Job Hall Link entrance on the "lake side" of the building, between the Peggy Ryan Williams and Park Center for Business buildings.
• The two Textor Hall entrances (one facing the lake and one facing Whalen Center) closest to Friends Hall.

We hope you find our extended ours to be convenient in meeting your technology support needs. We wish you a successful Spring 2017 semester!

DIIS Service Desk
607-274-1000
servicedesk@ithaca.edu
104 Job Hall