Ithaca College

NexGen EAP is your confidential EAP and Work/Life benefit provided by your employer at no cost to you. You and your eligible family members can trust the NexGen EAP services to address your total wellbeing, from assistance with everyday work and family issues to more challenging personal concerns.

To Access Your Total Wellbeing Services:

Call 1.800.EAP.CALL

Log on at: www.nexgeneap.com. Enter your Company ID: 1489

When calling our confidential counseling services, your EAP Counselor will take you through our intake process, where we ask structured questions to assess your situation and determine the best level of care.

EAP Service Highlight: Health Advocacy
“Our licensed Care Guides are available to provide benefit information and assistance navigating your health plan. Care Guides provide healthcare claims and appeals management, healthcare billing assistance, prescription information and costs, as well as healthcare provider research.”