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Upcoming Banner & HomerConnect, Wireless Network, Phone System MaintenanceContributed by Karen Compton on 11/15/18 The following system maintenance will be performed over Thanksgiving Break: Banner and HomerConnect - These systems will be offline for all users for approximately 3 hours beginning at 9:00 AM on Sunday, November 18th. Wireless Network - Maintenance related to the wireless network will be performed between 9:00 AM and Noon on Sunday, November 18th. Interruptions to Wi-Fi service are unlikely, but it is possible that people will not be able to authenticate during the maintenance window. Telephone System - On Tuesday 11/20/2018 between 5:00 and 7:00 AM there will be an outage of the campus telephone and voice mail systems to facilitate required maintenance. While the phone system is unavailable:
Call 911 from cellular phones or alternative land lines (conventional non-Ithaca College phone lines) in case of an emergency requiring fire, medical or police assistance. The Tompkins County Emergency Dispatch will coordinate with the Office of Public Safety.
Call 607-256-9187 to contact the Office of Public Safety for assistance with non-emergency incidents such as lock outs and requests for vehicle assistance. If the phone line is currently in use, you will receive a busy tone.
The campus Emergency Notification System including Outdoor Warning Systems will continue to function during phone system maintenance. Personal emergency notifications will only be available through e-mail notification to IC email addresses, and to cell numbers if subscribed.
Users and callers will not have any access to the voicemail system during the outage; voicemail messages can neither be retrieved nor recorded. Information Technology Service Desk |
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