Ithaca College

Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard

Description:

This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop’s serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing “About This Mac” from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.

 Remedy:

Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.

Consumer Contact:

Apple at 800-275-2273 anytime, or online at www.apple.com, click on support, then “15-inch MacBook Pro Battery Recall Program” at the bottom of the page for more information.