Ithaca College

As previously announced in the Intercom, effective November 23, 2019 Zoom started requiring all participants of meetings and webinars to enter a meeting password along with the meeting room number when joining the call. 

It was brought to IT’s attention this week that the meeting password was not enforced as a global change. After working with the vendor, as of December 13 the meeting password/pin is now enforced on all Ithaca College Zoom accounts. We apologize for any inconvenience this may have caused for you and your meeting participants.  

To assist users, IT has multiple Knowledge Base articles which provide steps to Getting Started with Zoom, creating a Zoom meeting invitation and joining a Zoom meeting. We also have some FAQs listed below.  

FAQs 

For most meeting attendees, the join flow will remain the same when they join by clicking a link in a meeting invite or join through the desktop calendar integration. However, users who join by manually entering in the meeting ID will need to enter the password when joining a meeting. 

Does this change require any action on my part as Zoom Host?  No, as a Zoom meeting host you do not need to change anything with your personal Zoom meeting settings. The change went into effect on December 13, 2019 to all IC Zoom accounts.  

How will this affect users joining my meetings? This change will not affect users who join by clicking the meeting link or through the desktop calendar integration. Users who join by manually entering in the meeting ID will need to enter the password manually as well. We recommend updating your re-occurring meetings that were previously scheduled to ensure the meeting invitation includes the Meeting ID and Meeting Password/PIN.  

As a Zoom Host can I disable these settings?  No, the setting applies to all Ithaca College Zoom accounts and cannot be changed. 

Where can I find the meeting password? For scheduled meetings, the meeting password will be in the invitation. For instant meetings, the password will be displayed in the Zoom Client. The password is also included in the meeting join URL.  

How will this affect users dialing in by phone?  Users joining by phone will need to enter the Zoom meeting ID and a password using the keypad. 

Who do I contact if I have questions or need help?  Please reach out to the IT Service Desk for assistance. You can reach them by phone 607-274-1000 or email servicedesk@ithaca.edu