Ithaca College

The Information Technology Service Desk has extended its hours of operation as shown below to support the start of the Spring semester:

• Week of 01/24: (Phone/Chat Support - Walk in support by appointment only)
  
  • Monday & Tuesday - 7:30 am - 6 pm
  • Wednesday & Thursday - 8 am - 6pm
  • Friday: 8 am - 5 pm
     
• Week of 01/31: (Phone/Chat Support - Walk in support by appointment only)
  
  • Sunday: 12 pm - 5 pm
  • Monday - Thursday: 8 am - 6 pm
  • Friday: 8 am - 5 pm

Please contact the Information Technology Service Desk via one of the below methods initially.  If we cannot resolve the question or issue remotely we will schedule an in-person appointment with you (weekdays only) at the Service Desk, or arrange for a technician to visit your office if needed.

Contact Methods:

• Submit a help ticket:  IC Service Portal
• Chat with us online: ithaca.edu/itchat
• Email us: servicedesk@ithaca.edu
• Call us: (607) 274-1000

Beginning Monday, February 8th in-person support will also be available anytime the Service Desk is open without an appointment.  We look forward to providing our clients with technology assistance safely and efficiently over the coming months!  Thank you.

The Information Technology Service Desk Team