Intercom

intercom home  |  advanced search  |  about intercom  |  alerts  |  faq  |  help     Search Intercom

Network Issues

Contributed by Molly Israel on 03/07/16 

Posted on behalf of David Weil, director of engagement and implementation

DIIS continues to work on an issue that is impacting the ability to access campus computing services from OFF campus and the IC Airnet wireless network.  

Impacted services include www.ithaca.edu, myhome, myithaca, Sakai, and other services.  Users trying to connect to those services from OFF campus or via the IC Airnet wireless network may experience sporadic slowness, dropped, or stalled connections. 

The following services are currently working as normal and are NOT impacted: 

  • Accessing www.ithaca.edu, myhome, myithaca, Sakai, and other services from a computer on campus. 
  • Accessing other services such as email and calendar.  

For wireless access from on-campus, users should use the IC Airnet Secure network.

While we are trying to fix the issues, it may be necessary to turn off all network traffic for a short period of time to reboot or replace certain network components.

We will continue to share updates as they become available.

We appreciate your patience as we seek to resolve this issue as quickly as possible.

 

Network Issues | 0 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.